Accessibility

FAIRMONT: AN INCLUSIVE ENVIRONMENT

Fairmont Hotels & Resorts is particularly committed to ensuring that each and every person feels welcome in our hotels. As part of our global inclusiveness strategy, we are constantly improving the accessibility of our websites and our property to provide an experience that is inclusive for all. We believe that everyone, regardless of their physical or mental ability, are entitled to benefit from the best service that we can offer them.

OUR WEB COMMITMENT

Our efforts to make our site accessible are focused on a wide scope of hotel information, dining information, and reservations department areas, which will be displayed on the following pages:

• The Plaza homepage
• Rooms & Suites
• Dining
• Wellness
• Meetings & Celebrations
• Shops
• Eloise
• History
• Gallery
• Offers
• Privacy Policy
• Frequently Asked Questions
• Pet Program
• Press
• Guest Information
• Location Map
• Diplomats
• The booking path through fairmont.com

OUR HOTEL ACCESSIBILITY COMMITMENT

The Plaza is committed to providing comfort and accessibility to all of our guests. Accessible accommodations and amenities are available upon request. Some amenities include wheelchairs, raised toilet seats, clamp-on tub-bars, night lights, and non-slip mats. Kindly indicate your accessibility request within your reservation or ask one of our reservation agents by calling +1 (212) 759-3000 or email us at plazareservation@fairmont.com

NEED HELP?

Should you encounter any difficulties making a reservation or finding hotel information on our site, please contact us by email: plazareservation@fairmont.com or by phone +1 (212) 759-3000

You may also continue your experience on our Fairmont.com website.
For additional information and for numbers outside of North America see Fairmont Web Accessibility.